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Mercury

★ 4.5 (85 Verified Jobs)
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85 Job openings at Mercury

Senior Software Engineer - Treasury

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In Renaissance Florence, wealthy merchants faced a dilemma: where could they safely store their gold without it sitting idle. The Medici family offered a radical alternative.

Finance & AccountingFull-time
Oct 7Apply

Senior Manager - Compliance Governance

Mercury·★ 4.5 Verified ATS
Mercury
8+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p>Mercury is building radically different banking and offering a complete finance stack for startups and business owners. We work hard to create the easiest and safest banking\ experience possible to simplify entrepreneurs’ and business owners’ financial lives.

Legal & ComplianceFull-time
Oct 7Apply

Senior Product Manager - Consumer Credit Card

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1949, as Diners Club tells it, Frank McNamara finished dinner in Manhattan and found his wallet at home in another suit. His wife came down and paid.

Finance & AccountingFull-time
Oct 6Apply

Lead Compliance Risk Manager, Product Compliance - AI

Mercury·★ 4.5 Verified ATS
Mercury
8+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3><strong>About the role:</strong></h3> <p>As Mercury continues its rapid growth trajectory, navigating an increasingly complex regulatory, partner, and product landscape is critical.

Data Science & AnalyticsFull-time
Oct 6Apply

Engineering Manager - Bank Accounts

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Roman aqueducts quietly carried water across cities and made daily life possible. Their value was not in the structures themselves, but in everything they enabled.</p> <p>The Bank Accounts team plays a similar role at Mercury.

Finance & AccountingFull-time
Oct 5Apply

Senior Analytics Engineer

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1989, Tim Berners-Lee wrote a proposal for CERN. CERN lost knowledge when people left, because its information was in many systems that did not connect. His solution was simple: link documents so that all people can find them and use them.

Engineering - Software & QAFull-time
Oct 5Apply

Customer Support Manager - Risk

Mercury·★ 4.5 Verified ATS
Mercury
3+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world.

Customer Support & SuccessFull-time
Oct 5Apply

Senior Engineering Manager - Mobile

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Our forebears found wisdom in the rhythm of tides and the migration patterns of birds, reading nature's encyclopedia with practiced eyes, while today's explorers navigate through infinite digital corridors and virtual landscapes that exist only in servers.

Engineering - Software & QAFull-time
Oct 2Apply

Senior Procurement Business Partner

Mercury·★ 4.5 Verified ATS
Mercury
5-8 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible to simplify entrepreneurs' and business owners’ financial lives. At Mercury, procurement is a strategic function.

Sales & Business DevFull-time
Sep 29Apply

Executive Business Partner - Manager

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>As Mercury grows, so does the complexity of keeping our teams connected, our leaders focused, and the company operating effectively.

Sales & Business DevFull-time
Sep 29Apply

Customer Support Specialist - Risk

Mercury·★ 4.5 Verified ATS
Mercury
2+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. Since launching in 2019, we’ve grown to over 300,000 startups and small businesses around the world.

Customer Support & SuccessFull-time
Sep 28Apply

Software Engineering Intern - Spring 2027

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>It’s 1813, and Humphrey Davy is dazzling London with scientific demonstrations and lectures. Soon enters the young bookbinder, Michael Faraday, dissatisfied with his own prospects and enamored by the mysteries of electricity.

Engineering - Software & QAInternship
Sep 21Apply

Account Executive - Technology

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p>At Mercury, building our customer base has been a wild and exciting adventure—and we’re just getting started.

Finance & AccountingFull-time
Sep 18Apply

Senior Engineering Manager - Credit Cards

Mercury·★ 4.5 Verified ATS
Mercury
3+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1968, the New York Stock Exchange began closing on Wednesdays so brokerage firms could catch up on paperwork. Every transaction depended on physical stock certificates being delivered, recorded, and reconciled. Trading had outgrown the infrastructure behind it.

Finance & AccountingFull-time
Sep 18Apply

Payroll Operations Specialist

Mercury·★ 4.5 Verified ATS
Mercury
2+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3><strong>About the Role &amp; Team</strong></h3> <p>The Payroll Operations Specialist supports the compliance infrastructure that keeps our customers’ payroll operations running smoothly.

Human Resources & PeopleFull-time
Sep 17Apply

Senior Engineering Manager - Custody

Mercury·★ 4.5 Verified ATS
Mercury
3+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1968, the New York Stock Exchange began closing on Wednesdays so brokerage firms could catch up on paperwork. Every transaction depended on physical stock certificates being delivered, recorded, and reconciled. Trading had outgrown the infrastructure behind it.

Finance & AccountingFull-time
Sep 17Apply

Head of Market & Liquidity Risk

Mercury·★ 4.5 Verified ATS
Mercury
12+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p>We’re hiring a Head of Market &amp; Liquidity Risk to lead independent second-line oversight of Mercury’s liquidity, interest-rate, funding, investment, and related balance-sheet risks.

Legal & ComplianceFull-time
Sep 17Apply

Learning & Development Specialist - Fraud / Disputes

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3>About the Team</h3> <p>Transaction Risk Enablement is the shared services function supporting Mercury's Fraud, Disputes, and Risk UX programs.

Human Resources & PeopleFull-time
Sep 16Apply

Staff Motion Designer - 3D

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1958, graphic designer Saul Bass opened Alfred Hitchcock's <em>Vertigo</em> with a spiral of color and line that told you everything about obsession before a single line of dialogue was spoken.

Product Management & DesignFull-time
Sep 16Apply

MarTech Lead

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In January 1983, a Sequential Prophet 600 and a Roland Jupiter 6 were connected at a trade show in Anaheim. They were synthesizers made by different companies, but pressing a key on one could produce a note on the other.

Engineering - Software & QAFull-time
Sep 16Apply

Administrative Assistant

Mercury·★ 4.5 Verified ATS
Mercury
0+ Yrs₹13,000 - ₹15,000Vadapalani, Tamil Nadu

Salary Range : Rs. 13000 - Rs. 15000 , based on skills, experience, and interview performance Educational Requirement : Graduate / Female Only Work Arrangement : Work From Office Gender Preference : Female only Skills Requirement : No prede

Operations & Supply ChainFull-time
Sep 15Apply

Data Entry Executive

Mercury·★ 4.5 Verified ATS
Mercury
0+ Yrs₹13,000 - ₹18,000Sector 16 - Noida, Delhi

Salary Range : Rs. 13000 - Rs. 18000 , based on skills, experience, and interview performance Educational Requirement : Tenth Pass / Female Only Work Arrangement : Work From Office Gender Preference : Female only Skills Requirement : No pre

Engineering - Software & QAFull-time
Sep 15Apply

Business Risk Officer

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible to simplify our customer’s financial lives whether they are entrepreneurs, business owners, or individuals.&nbsp; Mercury has also obtained a provisional national...

Legal & ComplianceFull-time
Sep 15Apply

Senior Compliance Risk Manager - Securities Compliance

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p>In Rome, senators were barred from shipping grain for profit. In India, Buddhist parables warned of merchants who abused their customers’ trust. In 17th-century Amsterdam, the earliest shareholders demanded transparency from the world’s first joint-stock company.

Legal & ComplianceFull-time
Sep 15Apply

Trading Operations Lead

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible to simplify entrepreneurs’ and business owners’ financial lives.

Finance & AccountingFull-time
Sep 14Apply

Senior Customer Support Systems Administrator

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>We're looking for a skilled System Administrator to join our Customer Support Operations &amp; Strategy team. In this role, you'll be the backbone of our support infrastructure - ensuring that our systems are secure, reliable, and always optimized for performance.

Engineering - Software & QAFull-time
Sep 11Apply

AML Investigator III

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible to simplify entrepreneurs' and business owners’ financial lives.The challenge is to do so while ensuring we protect Mercury, customers and the broader financial...

Legal & ComplianceFull-time
Sep 11Apply

Senior Technical Program Manager - Credit & Lending

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building Mercury Bank, N.A., a proposed nationally chartered bank focused on serving ambitious businesses.

Finance & AccountingFull-time
Sep 11Apply

Head of Product - Personal Banking

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1967, John Shepherd-Barron reached his bank minutes after closing and could not get at his own money. In the bath that evening, he thought of a chocolate bar dispenser and swapped the chocolate for cash.

Finance & AccountingFull-time
Sep 10Apply

Head of Product - Business Banking

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>In 1851, a New York bookkeeper named George D. Lyman observed the same absurd ritual each afternoon: porters carried bags of coins and bundles of checks bank to bank down Wall Street, settling by hand, a fortune exposed to error and theft.

Finance & AccountingFull-time
Sep 10Apply

Senior Machine Learning Operations Engineer

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury's use of machine learning in risk decisioning is growing fast in scope and in stakes. Models increasingly drive real-time decisions about fraud and financial crime, and the Machine Learning Platform (MLP) team exists to build a paved path from a trained model to a reliable production...

Engineering - Software & QAFull-time
Sep 9Apply

Senior Financial Data Reconciliation Analyst

Mercury·★ 4.5 Verified ATS
Mercury
6+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible to simplify entrepreneurs' and business owners' financial lives.</p> <p>Underneath Mercury’s products is a network of banking partners, internal systems, payment...

Finance & AccountingFull-time
Sep 9Apply

Sales Development Representative

Mercury·★ 4.5 Verified ATS
Mercury
1+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.

Sales & Business DevFull-time
Sep 8Apply

Senior Software Engineer - SRE

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p>When the Tarr Steps, a footbridge assembled of heavy stones in Exmoor National Park in England, washed away in a flood in 1942, the Royal Engineers rebuilt it. Then it washed away again in 1952.

Engineering - Software & QAFull-time
Sep 8Apply

Senior Software Engineer - Investments

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pDuring the Renaissance in Florence, affluent merchants sought a way to protect their gold while ensuring it remained productive. The Medici family introduced a groundbreaking solution: by depositing assets with them, wealth remained secure and earned steady returns while staying liquid. This marked the birth of intelligent wealth management. Today, that same drive for financial ingenuity and innovation is reflected in the modern startup ecosystem.</p <pMercury captures this innovative spirit to provide an exceptional banking\ experience for everyone. Our Investments Team develops innovative solutions for founders deciding how to utilize idle capital. We have built a financial platform that enables startups to deploy their cash effectively, merging maximizing yield with capital preservation in a streamlined interface. It is institutional-level cash management specifically designed for high-growth startups.</p <pThe Investments Team consists of backend and frontend engineers dedicated to crafting sophisticated products that oversee billions in customer assets as Mercury expands. We maintain a high standard of precision and excellence, recognizing that modern startups need solutions that surpass traditional expectations.</p <pAs a <strongSenior Software Engineer</strong on the <strongInvestments</strong <strongTeam</strong, you’ll play a...

Engineering - Software & QAFull-time
Sep 4Apply

Senior Product Manager - Reconciliation

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3<strongAbout the role</strong</h3 <pAt Mercury, we believe financial operations should be seamless, scalable, and built on a foundation of trust. The Reconciliation team develops the products, processes, and controls that protect the accuracy and integrity of Mercury’s core financial systems and money movement.</p <pIn this role, you will lead the evolution of reconciliation at Mercury, including the key financial controls that enable operational excellence, strong governance, and end-to-end auditability. You’ll partner closely with Product, Engineering, Finance, Operations, and Accounting to automate complex workflows, strengthen control coverage, and ensure issues are detected, investigated, and resolved quickly.</p <pOur goal is to make financial accuracy a given. You’ll help build a reconciliation platform that is reliable, transparent, and scalable—giving Mercury confidence in every transaction and enabling us to grow without compromising financial integrity.<br<br<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3<strongWhat you’ll do</strong</h3 <ul <liOwn the vision, strategy, and roadmap for Mercury’s reconciliation platform, including the critical work required to support Mercury’s bank charter</li <liPartner deeply with engineers to understand...

Product Management & DesignFull-time
Sep 3Apply

Staff Data Scientist

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1999 NASA lost contact with its Mars Climate Orbiter after a 9 month journey from Earth. It began its planned orbital insertion maneuver but went out of radio contact after passing behind Mars. While we may never know whether it was destroyed in the atmosphere or re-entered heliocentric space, we can draw the lesson that getting the details (in this case, units) right is critical, especially when shooting for the stars.</p <pWhile Mercury’s cosmic journey may be more metaphorical, we have our own sky-high ambitions and the need to marry those with precise data analysis.</p <pTo that end, we are hiring a Machine Learning-focused Data Scientist to support our Risk team. This team is responsible not only for detecting, monitoring, and mitigating both first- and third-party fraud but also ensuring we know and understand our customers while monitoring their behavior for financial crime risk. You’ll play a key role in strengthening our fraud defenses while ensuring that Mercury continues to deliver a smooth and trustworthy banking\ experience.</p <pThis is an opportunity to join Mercury at a pivotal moment in...

Data Science & AnalyticsFull-time
Sep 2Apply

KYC Investigator - Ongoing Due Diligence

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pMercury is the fintech startups use for banking\ and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a detail-oriented and experienced individual with a background in either risk, banking, compliance, AML, fraud or regulatory to assist our ODD team. In this role, you will be responsible for conducting thorough reviews of existing accounts to ensure compliance with regulatory requirements and providing support for our BPO partners.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3As part of the journey, we would expect you to:</h3 <ul <liConduct KYC Refresh and/or Enhanced Due Diligence Reviews as needed</li <liIdentify opportunities to reduce unnecessary volumes through trends and themes associated to reviews conducted</li <liSupport our BPO partners with escalations tied to various review types tied to CIP, CDD &amp; EDD</li <liCommunicate effectively with various stakeholders and customers</li <liAfter account review, document rationale to maintain or...

Legal & ComplianceFull-time
Sep 2Apply

Senior Data Scientist

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1999, NASA lost contact with its Mars Climate Orbiter after a 9-month journey from Earth. It began its planned orbital insertion maneuver but went out of radio contact after passing behind Mars. While we may never know whether it was destroyed in the atmosphere or re-entered heliocentric space, we can draw the lesson that getting the details (in this case, units) right is critical, especially when shooting for the stars.</p <pWhile Mercury’s cosmic journey may be more metaphorical, we have our own sky-high ambitions and the need to marry those with precise data analysis.</p <pTo that end, we are hiring a Machine Learning-focused Data Scientist to support our Risk team. This team is responsible not only for detecting, monitoring, and mitigating both first- and third-party fraud but also ensuring we know and understand our customers while monitoring their behavior for financial crime risk. You’ll play a key role in strengthening our fraud defenses while ensuring that Mercury continues to deliver a smooth and trustworthy banking\ experience.</p <pThis is an opportunity to join Mercury at a pivotal moment in our...

Data Science & AnalyticsFull-time
Sep 2Apply

Relationship Manager

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<h3<strongAbout the Role</strong</h3 <pWe’re looking for a Relationship Manager to work with some of the most exciting startups in the world. You’ll be part of the team that introduces founders to Mercury, helps them adopt our core financial products, and ensures their first experience with us is seamless and impactful.</p <pThis role is ideal for someone who thrives in fast-paced, founder-facing environments and wants to grow their career in FinTech Relationship Management. You’ll handle a high-volume book of startups, provide responsive day-to-day support, and partner with senior leaders to identify and nurture accounts as they scale. The ideal candidate is deeply curious and meticulous, and enjoys engaging customers to investigate issues and deliver insights.&nbsp;</p <h3<strongWhat You’ll Do</strong</h3 <ul <liServe as the first relationship contact for startups, ensuring they’re getting the most business value out of Mercury.</li <liBuild relationships across a startup’s team, helping them grow and scale their business while adopting Mercury’s core suite.</li <liExecute playbooks that ensure consistent engagement across a large portfolio of startups,&nbsp; focused on the optimization, retention, and growth of Mercury’s early-stage startup customers</li <liProactively retain,...

Finance & AccountingFull-time
Sep 2Apply

Senior KYC Investigator - Ongoing Due Diligence

Mercury·★ 4.5 Verified ATS
Mercury
3-5 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pMercury is the fintech startups use for banking\ and all their financial workflows. This turns out to be a pretty wild endeavor, so we’re looking to bring someone sharp onto our Ongoing Due Diligence (ODD) team to help us out. We are seeking a thoughtful and detail-oriented Senior Risk Investigator to join our team.&nbsp;</p <pIn this role, you will support strategic initiatives that strengthen ODD’s KYC risk program and controls while ensuring adherence to established policies, procedures, and regulatory standards. You will help enhance existing operational workflows and develop new KYC/EDD controls to support upcoming product launches and processes.&nbsp;</p <pAdditionally, you will also partner closely with cross-functional teams to evolve Mercury’s KYC program by implementing automation, introducing new controls, and building scalable solutions that improve operational efficiency while minimizing customer friction. This role reports directly to the ODD KYC Lead and is supported by a highly collaborative and experienced Risk team.</p <p<em\</em<emMercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3Here are some things you’ll do on the...

Legal & ComplianceFull-time
Sep 2Apply

Senior Design Manager - Growth

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pCharles and Ray Eames designed chairs. They also designed houses, exhibitions, films, toys, graphics, and one particularly famous lounge chair.</p <pWhat connected their work wasn’t a medium. It was a way of thinking. They studied how people behaved, experimented constantly, and moved fluidly between the smallest details and the systems surrounding them. The result was work that made complicated things feel remarkably simple.</p <pGrowth design at Mercury requires a similar range.</p <pOur Growth teams work across the journey people take with Mercury, from discovering us on the web to becoming a customer, finding value in the product, and eventually bringing other people along with them. That means the design problems are unusually varied. One day might involve rethinking how someone understands Mercury for the first time. Another might mean finding friction in activation, designing an experiment around conversion, or creating a new loop that helps a great product travel further.</p <pWe’re looking for a <strongGrowth Design Manager</strong to lead design across this portfolio.</p <pYou’ll lead and develop a team of designers working across Conversion, Activation, and Virality. You’ll partner closely...

Sales & Business DevFull-time
Sep 1Apply

Senior Design Manager - Core Experiences

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pWhen Apple developed the original Macintosh, the team wasn’t simply designing a new computer. They were establishing a new vocabulary for interacting with one: windows, menus, icons, pointing, dragging, selecting. Many of those ideas existed elsewhere, but the achievement was turning them into a coherent language that people could understand and carry from one application to another.</p <pWe’re at another interesting moment in the evolution of interfaces. Software can increasingly understand intent, converse, adapt, anticipate, and act on someone’s behalf. That creates an opportunity to reconsider some of the assumptions that have defined product design for decades.</p <pAt Mercury, we want to do more than add AI to interfaces designed for another era. We want to thoughtfully evolve how Mercury feels to use, creating experiences that are intelligent without being inscrutable, proactive without being intrusive, and distinctly Mercury.</p <pYou’ll lead the product designers responsible for some of Mercury’s core experiences and establish a point of view for how our interfaces should evolve as the possibilities of software change. You’ll work closely with Product, Engineering, and Design Systems to turn emerging...

Product Management & DesignFull-time
Sep 1Apply

Knowledge & Enablement Lead

Mercury·★ 4.5 Verified ATS
Mercury
10+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p<em"No one can whistle a symphony. It takes a whole orchestra to play it." — H.E. Luccock</em</p <h3Role Overview:</h3 <pMercury's Vendor Strategy team is hiring a Knowledge &amp; Enablement Lead to own the frameworks and governance for how Mercury's risk operations — and the BPO partners who deliver them — document, learn, and prove what they do, as we scale toward bank readiness.</p <pThis is one role spanning two disciplines: knowledge management (the single source of truth for how work gets done) and training (how internal and vendor teams learn to do it). It is a system design and framework role with real execution target behind it. You will set the requirements, standards, and review cadence that risk operations documents and trains against, you will directly manage a BPO-based team of content writers who produce against those standards, and you will drive adoption through enablement practitioners embedded on other teams.</p <pIf you need positional authority to make change happen, this is the wrong role. If you can set a knowledge and enablement standard so clearly that people adopt it because...

Sales & Business DevFull-time
Aug 28Apply

Customer Support Specialist

Mercury·★ 4.5 Verified ATS
Mercury
2+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pMercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor, so we’re looking to bring someone smart onto our Customer Support team to help us out.</p <pAs a member of our Customer Support team, you’ll make sure our users are charmed by warmth and competence when they have questions or needs that aren’t being met by our product. You’ll radiate intelligence while exercising your best human qualities, like compassion and empathy, even in the face of frustration.&nbsp;</p <pYou’ll need to understand how our product works in detail. Banking\ has a lot of moving pieces, so this is harder than it might seem. Finding efficient, elegant solutions for problems stemming from the oft-convoluted U.S. financial system isn’t always easy, but if you’re good at your job, our users will never know it.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column...

Customer Support & SuccessFull-time
Aug 26Apply

AI Ops Lead - Forward Deploy

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pMercury is building the financial stack for startups. We're working to make complex financial workflows feel simple, thoughtful, and perhaps even a little magical. You can see some of this in action in our <a href="https://demo.mercury.com"demo dashboard</a.</p <pMost AI initiatives don't stall because the models aren't capable or the tools don't exist. They stall at the last mile: a promising solution gets built, but the way a team works never really changes. AI Operations exists to close that gap. We're looking for a forward-deployed lead who can embed deeply with teams across Mercury, understand how their work actually happens, and turn AI's potential into measurable improvements.</p <pYou'll spend a few months at a time partnering closely with a particular function. You'll learn the team's work well enough to identify the true constraint—not simply the most tedious task. Then you'll build against it using the tools and infrastructure created by Mercury's AI Engineering team, iterating until the outcome moves and the new way of working sticks. Once it does, you'll make sure the team can carry it forward. You'll leave behind...

Data Science & AnalyticsFull-time
Aug 26Apply

Software Engineer - Infrastructure

Mercury·★ 4.5 Verified ATS
Mercury
2+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pThe backbone of any technology org is its infrastructure, come join the team giving that skeleton superhuman abilities. The Infrastructure team at Mercury is an enablement lever for the rest of the business, building scaleable, secure and maintainable foundations for the rest of the org to build on top of.</p <pInfrastructure is currently building out more platform features to make it easier for agents and humans to deploy code. This means security by default, observable by default and easy to use and operate. We do all this while not compromising on speed, and ship to prod all day, every day, which is a testament to the strong foundations this team has built.<br<brWe are looking for an engineer to join our team to help build out the “platform” even further! We maintain everything from networking to container orchestration, and work with product teams to enable any AWS needs they have. We want someone who is passionate about building maintainable systems, is obsessed with quality and making sure the sharp edges are filed off, and is extremely helpful when diving into problems...

Engineering - Software & QAFull-time
Aug 21Apply

Senior Product Manager - Users

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pLinus Yale patented the modern pin tumbler lock in 1861, and hotels took to it immediately. The clever part was never the lock; it was master keying. The same door opens for a guest with one key and the manager with another, each cut to a different depth of authority. It solved the problem every growing building has, and introduced a new one, because now a single key opens everything.</p <pThe hard part was never the lock. It's deciding who gets which key<em.</em</p <pMercury is built for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team; whether that's a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale.</p <pThe Users team owns who is allowed to do what: roles, permissions, invitations, and the authorization layer every other product team builds on. From a solo founder working with agents to an enterprise onboarding employees for...

Product Management & DesignFull-time
Aug 20Apply

Senior Product Designer - Cards & Credit

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking\ feels all but extinct.<br<brMercury believes that level of care and craft in design has been lost in modern finance, and we’re building products that bring it back. Cards and credit are built on complicated systems and inherited conventions, but our customers shouldn’t have to experience that complexity. We believe thoughtful design can turn something traditionally transactional into an experience that feels simple, intuitive, and distinctly Mercury.<br<brWe’re looking for a Senior Product Designer to join our Cards &amp; Credit team. You’ll tackle complex product problems, question inherited assumptions, and shape experiences that help startups spend less time banking and more time building.<br<brIn this role, you’ll:</p <ul <liOwn meaningful Cards &amp; Credit product...

Finance & AccountingFull-time
Aug 14Apply

Senior Customer Support Operations Readiness Program Manager

Mercury·★ 4.5 Verified ATS
Mercury
3-5 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn the 1960s, NASA’s Mission Control transformed spaceflight from isolated acts of engineering into coordinated systems of execution. Every launch depended on hundreds of interconnected decisions across engineering, communications, operations, and risk — all synchronized with precision under intense pressure. Mission Control’s real achievement wasn’t simply reacting to problems; it was building the operational readiness systems that made complex missions possible in the first place.</p <pAs Mercury continues to scale, we’re looking for an <strongOperations Readiness Program Manager</strong to help operationalize and continuously improve the systems that keep Customer Support aligned, prepared, and informed through constant change.</p <pThis role sits at the center of customer support impacting initiatives — partnering across Support, Product, Risk, Engineering, and Enablement to ensure launches, tooling updates, workflow changes, and operational initiatives are introduced thoughtfully and executed smoothly.</p <pYou'll drive and continuously improve the operational rhythms that keep teams coordinated, from readiness planning and dependency management to launch communications, enablement coordination, and post-launch analysis. Some initiatives will require deep cross-functional orchestration across many stakeholders; others will rely on strong operational judgment, fast execution, and consistent...

Operations & Supply ChainFull-time
Aug 14Apply

Senior Customer Support Controls & Governance Program Manager

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn the early decades of aviation, flying itself was no longer the hardest problem. The harder challenge was coordination. As air travel scaled, what once relied on intuition and informal communication required entirely new operational systems: structured procedures, clear ownership, control mechanisms, and real-time coordination that could maintain safety without slowing movement. Modern air traffic control didn't exist to restrict progress. It existed to make scale possible.</p <pAt Mercury, we're entering a similar phase of evolution.</p <pAs we work toward becoming a bank, we're building the operational foundations required to support that transition thoughtfully and responsibly. We're looking for a Senior Customer Support Controls &amp; Governance Program Manager to help design and operationalize the systems, controls, and governance mechanisms that will allow Customer Support to scale into a bank-grade operation without losing the speed, quality, and customer empathy that define Mercury today.</p <pYour first mission will be helping Customer Support deliver one of the most important operational transformations in Mercury's history: preparing the organization for bank charter examinations in early 2027. From there, you'll evolve from leading a critical regulatory...

Legal & ComplianceFull-time
Aug 14Apply

Senior Manager - Data & AI Governance

Mercury·★ 4.5 Verified ATS
Mercury
10+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<p<span style="font-size: 14px;"Mercury is seeking a Data &amp; AI Governance leader to build and spearhead an enterprise-wide governance program for data and artificial intelligence. Reporting to the Chief Risk Officer, this leader will establish practical standards for how data and AI are owned, developed, used, protected, and monitored across the organization.</span</p <pThe ideal candidate combines strong governance and risk-management experience with sufficient technical fluency to work effectively with Data, Engineering, Product, Information Security, Legal, Compliance, and business teams. This person should be comfortable building in a fast-moving environment and designing governance that supports responsible innovation without creating unnecessary complexity.</p <pThis role will work closely with the Model Risk Management and Information Security teams while maintaining a distinct mandate: Data &amp; AI Governance will establish enterprise governance and responsible-use standards, while Model Risk Management will retain responsibility for model inventory, tiering, validation, and model-risk oversight.</p <h3Key Responsibilities:</h3 <ul <liDevelop and implement Mercury’s enterprise Data and AI Governance frameworks, policies, standards, and operating model.</li <liEstablish clear accountability for data ownership, stewardship, quality, lineage, classification, access, retention, and appropriate use.</li <liCreate a risk-based...

Data Science & AnalyticsFull-time
Aug 13Apply

Senior Account Executive - Credit & Lending Products

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pBuilding Mercury's customer base has turned out to be a wild endeavor! With our continued growth in lending, we're looking for a seasoned credit and capital sales professional to continue to grow our capital products. This role focuses on selling to established, high-value mid-market brands generating millions in annual sales revenue. You'll bring the skills of a proven lending closer, someone who's structured and closed credit deals, while still thriving in the fast-moving, resourceful environment Mercury is known for.</p <pYou'll partner with founders and finance teams to understand their cash flow and capital needs on a deep level, and translate that understanding into credit-sound offers alongside underwriting. This role focuses on building your own pipeline of exceptional companies, starting with high-quality ecommerce brands, and expanding over time to other industries doing $20M-$500M in annual revenue. You'll own complex deal cycles that require both a strong banking relationship and real internal selling across underwriting and the executive team.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3<strongThis might...

Finance & AccountingFull-time
Aug 11Apply

Head of Data Engineering & Platform

Mercury·★ 4.5 Verified ATS
Mercury
10+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn the early 1970s, Ken Thompson and Dennis Ritchie built Unix around a deceptively simple idea: create small, composable tools that work well together. That philosophy went on to shape modern operating systems, developer tooling, cloud infrastructure, and much of the software we rely on today—not because any individual tool was revolutionary, but because the platform made everyone else more productive.</p <pWe're looking for a Head of Data Engineering &amp; Platform who can build the data platform that gives Mercury that same leverage—creating a foundation where trusted data is easy for both people and AI systems to discover, understand, and work with.</p <pIn this role, you'll lead and grow a high-performing team of data engineers responsible for Mercury's core data infrastructure. You'll shape the architecture, tooling, and engineering practices that enable reliable analytics, accelerate product development, and enable the next generation of AI-powered products and internal tools.</p <p<em\</em Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</p <p<strongHere are some things you’ll do on the job:</strong</p <ul <liBuild,...

Engineering - Software & QAFull-time
Aug 11Apply

Executive Producer - Brand Creative

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn the early 1900s, Sergei Diaghilev transformed ballet by bringing together extraordinary artists across disciplines. He paired Stravinsky with Picasso, Coco Chanel with choreographers, composers with painters. He wasn’t the person on stage, but he created the conditions that made extraordinary work possible. Every production demanded creative ambition, difficult tradeoffs, relentless coordination, and uncompromising standards.&nbsp;</p <pGreat creative production feels a lot like that.</p <pMercury is building a financial company that people genuinely love to use. We’re combining thoughtful design, technology, and AI to make financial workflows simpler, more powerful, and more human. Our Brand Creative team exists to bring that ambition to life through everything we make.</p <pWe’re looking for <strongour first Executive Producer</strong to establish Creative Production as a core capability within Brand Creative. You’ll lead production across our most ambitious campaigns and projects while building the systems and external network that allow exceptional creative work to happen again and again.</p <pYou see production as a creative discipline. You know how to protect bold ideas, challenge underdeveloped briefs, make difficult tradeoffs, and bring clarity to complexity. This is a...

Sales & Business DevFull-time
Aug 10Apply

Senior Product Operations Specialist

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pEvery great show has a stage manager: the person backstage calling every cue so the audience experiences only the performance. Product Operations plays that role for Mercury's product organization—building the operating systems, programs, and rhythms that let product teams spend less time navigating process and more time building radically different banking\.</p <pWe're looking for a Senior Product Operations Specialist to help scale the way Mercury builds products. You'll own some of our highest-impact operating programs—from launches and onboarding to product culture and organizational planning—while continually improving how they work as the company grows.</p <pYou'll partner closely with the Product Operations Manager and Product leadership to translate strategic direction into durable operating systems. Sometimes that means designing a new program from scratch. Other times it means taking something that's already working and making it dramatically better. You'll combine program leadership, operational judgment, and strong cross-functional relationships to ensure our product organization operates with clarity, consistency, and speed.</p <pThis is a role for someone who loves building leverage. Someone who sees operations not as administration, but as product design applied to how...

Operations & Supply ChainFull-time
Aug 7Apply

Senior Product Designer - Accounting Integrations

Mercury·★ 4.5 Verified ATS
Mercury
6+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1933, Harry Beck redesigned the London Underground map. Instead of preserving geography, he redesigned it around how people actually navigated the system. The result became one of the most influential examples of information design ever created.</p <pBeck understood that people don't need a perfect representation of complexity. They just need a system that helps them accomplish what they came to do. We think accounting deserves the same kind of clarity and simplification.</p <pToday, people bounce between their bank\, accounting software, spreadsheets, receipts, and disconnected workflows just to prepare transactions for their books. We think that’s backwards.</p <pAt Mercury, we're building toward a future where accounting becomes increasingly automatic, intelligent, and deeply integrated into how businesses operate. Instead of asking customers to adapt to accounting software, we want software that adapts to the way customers already work.</p <pWe're looking for a Senior Product Designer to join our Accounting Integrations team and help imagine what that future looks like. This is an opportunity to redefine how businesses experience accounting.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided...

Product Management & DesignFull-time
Aug 6Apply

Senior Compliance Risk Manager - Prudential

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pWith Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking prudential compliance program is a key part of building a durable, regulator-ready foundation.</p <pIn this role, you will report to our Director, Bank Regulatory Compliance and will steward the implementation and operation of a scalable, regulator-ready prudential regulatory compliance program to support bank charter readiness, beginning with Regulations W and O. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a prudential compliance program aligned with regulatory expectations and a digital-first business model.&nbsp;</p <pYou will define how Mercury ensures it operates in a safe and sound manner, within the boundaries of prudential regulatory requirements, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate.</p <h3Here are some things you’ll do on the job:</h3 <ul <liImplement and operate Mercury’s first prudential regulatory compliance program for banking\ (focusing initially on Regulations W and O) including policies, procedures, governance framework, transactional controls and ongoing monitoring activities</li <liInterface directly with and advise Mercury’s senior management on permissibility /...

Legal & ComplianceFull-time
Aug 6Apply

Senior Product & Regulatory Counsel - Investment Products

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3<strong<em"Start where you are. Use what you have. Do what you can." – Arthur Ashe</em</strong</h3 <pThere's a version of investment products legal work that's mostly about maintaining what already exists. Reviewing disclosures that haven't changed in years, advising on products whose architecture was set long before you arrived. This isn't that. Mercury Treasury and Mercury Invest\ are in some ways still taking shape and must continually rise to the occasion to meet evolving customer needs. The regulatory frameworks are complex, the product roadmap is ambitious, and the person in this role will have a direct hand in the high quality customer experience we deliver to Mercury users.</p <h3<strongWho we are:</strong</h3 <pSince 2019, Mercury has been on a mission to reinvent banking\\ for the modern age. We blend elegant design and cutting-edge technology to offer checking and savings accounts, debit cards, payment services, credit products, cash management tools, and sophisticated analytics. Everything we build reflects our belief that finance should be thoughtfully crafted, fast, transparent, and frictionless.</p <h3<strongAbout the team:</strong</h3 <pOur Product &amp; Regulatory Legal team operates like the rest of...

Legal & ComplianceFull-time
Aug 5Apply

Senior Manager - Product Partner Operations

Mercury·★ 4.5 Verified ATS
Mercury
7+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

.png?1769559152) Back to jobs Senior Manager - Product Partner Operations San Francisco, CA, New York, NY, Portland, OR, or Remote within United States Apply Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking experience possible, helping founders spend less time thinking about financial infrastructure and more time building their businesses. You can explore our product at demo.mercury.com. Behind every product we ship is a network of banking and payment partners that make those experiences possible. Those partnerships require more than great products. They require thoughtful operational systems, trusted relationships, and seamless execution across dozens of teams. That's where Product Partner Operations comes in. Product Partner Operations owns the strategy and execution behind the operational frameworks that enable Mercury's banking and product partnerships to scale. We build the systems, documentation, communication patterns, and partner relationships that create trust, reduce operational friction, and allow Mercury to launch ambitious products with confidence. We're looking for a Senior Manager, Product Partner Operations to lead a team of Partner Operations Specialists supporting Mercury's Banking and...

Sales & Business DevFull-time
Aug 5Apply

Senior HRIS Analyst

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pWe are seeking a highly motivated and experienced <strongSenior HRIS Analyst</strong to help take our rapidly growing organization to the next level. At Mercury, we are investing in modernizing and optimizing our HR technology landscape, streamlining processes, and building a foundation that can support continued expansion.</p <pIn this role, you will report to our Head of People Operations and serve as a strategic partner to HR and Compensation business leaders, leveraging deep Workday expertise to streamline processes, automate manual work, and enhance the employee experience across the organization. This is an exciting opportunity for someone who enjoys complex challenges, and wants to influence the future of HR Operations by identifying innovative solutions, implementing best practices, and leveraging Workday technology to create more efficient, scalable, and employee-centric experiences.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3<strongHere are some things you’ll do on the job:</strong</h3 <ul <liDesign, configure, maintain, and optimize Workday Core HCM and Advanced Compensation modules to support business processes and organizational requirements.</li <liEvaluate and recommend...

Human Resources & PeopleFull-time
Aug 4Apply

Senior Cloud Security Engineer - InfoSec

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pMedieval cathedral builders understood that the flying buttress wasn't the building. Visitors came to admire the stained glass and soaring ceilings, not the stone supports outside. But without those supports, none of the beauty could stand.</p <pCloud security plays a similar role at Mercury. Our customers come for products that feel remarkably simple. Behind that simplicity is an infrastructure that quietly protects billions of dollars, preserves customer trust, and gives engineers the confidence to move quickly. We're looking for a Cloud Security Engineer who enjoys building those invisible supports.</p <pProtecting our customers’ security and privacy is a top priority. We're all about using the latest technology to do things smarter. That's why we need a Cloud Security Engineer. This person will be our go-to for designing the systems, guardrails, and automation that allow Mercury to scale without compromising security or slowing down engineering. The ideal candidate should be ready and willing to come up with innovative solutions leveraging the newest technologies to address the unique problems they encounter. We work with teams across the enterprise to solve security, privacy, and...

Engineering - Software & QAFull-time
Aug 4Apply

Head of Revenue Technology & Architecture

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pMercury\ is building a complete financial stack for ambitious businesses. Since we launched in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world.</p <pWithin the Revenue Strategy &amp; Operations group, the Platforms &amp; Infrastructure team owns the systems, workflows, and processes that power Mercury's revenue organization across Sales, Partnerships, and Account Management. Our revenue org has grown past 100 sellers and is on a path to more than double. At that scale, our systems are how we change behavior and drive efficiency, and AI is fundamentally rewriting how these systems get built. We're looking for a leader to take advantage of that shift.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3<strongAs Head of Revenue Technology, you will:</strong</h3 <ul <liOwn the strategy and execution for the systems, workflows, and processes that power Mercury's revenue organization, serving three teams with distinct needs: Sales, Partnerships, and Account Management.</li <liTake business problems, design solutions, and ship them fast. We iterate in...

Sales & Business DevFull-time
Aug 3Apply

Senior IT Auditor

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

!Mercury Logo.png?1769559152) Current openings at Mercury Create a Job Alert Level-up your career by having opportunities at Mercury sent directly to your inbox. Create alert Search Department Select... Office Select... 58 jobs Business Banking and Risk Operations Job Knowledge & Enablement Lead San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States KYC Investigator - Ongoing Due Diligence San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Payment Operations Lead San Francisco, CA, New York, NY, Portland, OR, or Remote within United States Payroll Operations Specialist San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Senior KYC Investigator - Ongoing Due Diligence San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Business Compliance Job Senior Compliance Risk Manager - Prudential San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Business Creative Job Executive Producer - Brand Creative San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United...

Engineering - Software & QAFull-time
Jul 31Apply

Sales Development Representative

Mercury·★ 4.5 Verified ATS
Mercury
1+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pMercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small businesses from all around the world. At our core, we believe that everyone deserves access to the solutions they need to achieve financial freedom. We're a profitable, high-growth startup that's on a mission to empower founders and finance teams with advanced tools to build and scale faster.</p <p<em\Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.</em</p <h3<strongThis might be the right role for you if:</strong</h3 <ul <liYou’re the kind of person who thrives on hitting targets &amp; metrics.&nbsp;</li <liYour aspirations are focused on becoming the top-performing salesperson in the industry.</li <liHearing “no” doesn’t scare you, it only fires up your motivation. You remain relentlessly optimistic, always fueled with energy and determination.</li </ul <h3<strongYou will:</strong</h3 <ul <liBe the face of our company, reaching out to potential customers and introducing them to Mercury.</li <liConduct research to identify and target potential customers while collaborating with...

Sales & Business DevFull-time
Jul 30Apply

Payment Operations Lead

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pIn the early days of the telephone, switchboard operators were the invisible infrastructure of modern communication. They connected calls by hand, memorized patterns, resolved routing problems in real time, and kept whole cities speaking to one another.</p <pTheir work was technical, precise, human, and operationally essential. As networks grew, the best systems preserved the operator’s judgment while automating the repetitive paths.</p <pMercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking\ experience possible, so entrepreneurs and business owners can spend less time managing financial complexity and more time building what comes next.</p <pUnderneath that experience is a network of payment rails, bank partners, operational desks, controls, exceptions, and workflows that keep customer funds moving safely and reliably. These rails include international wires, domestic wires, RTP, ACH, and checks. When it all works, customers do not have to think about the machinery underneath. Their money lands where it should, when it should, with clarity and confidence.</p <pWe’re looking for a Payment Operations Lead to help build and scale the operational desks that...

Operations & Supply ChainFull-time
Jul 30Apply

Senior Content Marketer

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1968, Stewart Brand published the <emWhole Earth Catalog </em— a now-iconic publication that inspired generations of builders to think differently about what they could create. Decades later, Steve Jobs would call it “one of the bibles of my generation.”</p <pWe’re not trying to recreate Brand’s work, but it’s a great reminder that the best content doesn’t just answer questions — it expands how people think, build, and solve problems.</p <pMercury’s Stories team is hiring a Senior Content Marketer to help shape and grow exceptional educational and informational content for founders and entrepreneurs — people building companies, navigating uncertainty, and trying to make better decisions every day.</p <pIn this role, you’ll drive the day-to-day operation of Mercury’s educational blog, partnering closely with product marketers, SEO, communications, creatives, and others to continually uplift its quality, reach, and business impact. You’ll develop content and distribution opportunities, edit and publish excellent work, think outside the box, and improve the systems that help our content program scale. This is a senior individual contributor role.</p <pWe’re looking for more than a great writer and editor...

Sales & Business DevFull-time
Jul 27Apply

Senior Product Manager - Dashboard Experience

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pMercury is built for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team; whether that's a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale.</p <pDashboard is the home base of Mercury and the connective tissue between everything you need: home, search, tasks, notifications, and the moment-to-moment sense of place and priority. When it's done right, it feels like a thousand tiny things working invisibly in your favor.</p <pAs Mercury grows more capable, it also grows more complex. Our job is to make sure customers only ever feel the first part: to take an increasingly powerful product and keep it legible, no matter how much is happening underneath it.</p <pOur product should meet customers where they are: every task closed, every intent read correctly, every alert landing before it's needed. We aim to make our customers feel that their ambition is inevitable.</p <p<strong<em\</em</strong<em Mercury...

Product Management & DesignFull-time
Jul 24Apply

Investment Support Specialist

Mercury·★ 4.5 Verified ATS
Mercury
3+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

.png?1769559152) Back to jobs Investment Support Specialist San Francisco, CA, New York, NY, Portland, OR, or Remote within United States Apply Mercury is building the complete finance stack for startups, one where founders spend less time thinking about money infrastructure and more time building their companies. We've spent years earning the trust of over 300,000 businesses on the banking side. In 2026 we are launching Mercury Treasury, we're expanding the team to match. This isn't a role where you inherit a playbook, you'll help write it. You'll be an early, high-impact member of a team being built from the ground up, and your insights will directly shape how the product and team evolve. You'll need to understand treasury products deeply. This includes money market funds, yield, liquidity management, and how it all fits within a customer's account. The financial system has a lot of moving pieces, and your job is to make it feel simple and approachable for our users. As an investment support specialist you'll bring warmth and expertise in equal measure, answering complex product questions, resolving escalated issues,...

Customer Support & SuccessFull-time
Jul 24Apply

Senior Product Marketing Manager - Cards & Spend Management

Mercury·★ 4.5 Verified ATS
Mercury
6+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn the 1930s, Procter &amp; Gamble wanted to sell more soap, so they started running radio ads.</p <pThat might not sound radical now, but it was a strange and clever move at the time. During the day, radios were airing serial dramas to a large audience of homemakers. P&amp;G understood not just the product they were selling, but the rhythms, needs, and attention of the people they were trying to reach. The ads worked so well that other soap companies followed, and the “soap opera” was born.</p <pA deep understanding of the audience, a strong product, and a little creative nerve can go a long way.</p <pMercury is looking for a Senior Product Marketing Manager to bring that same combination of customer insight, strategic clarity, and inventive execution to our Cards and Spend Management products.</p <pMercury is a financial technology company building products that feel extraordinary to use. We help startups and growing businesses accomplish more with their money by turning banking\ from a frustration into a catalyst for their ambitions.</p <pAs Senior Product Marketing Manager, Cards &amp; Spend Management,...

Sales & Business DevFull-time
Jul 23Apply

AI Context Operations Lead

Mercury·★ 4.5 Verified ATS
Mercury
8+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs AI Context Operations Lead San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com. Behind every product Mercury ships is a fast-growing company: dozens of teams across engineering, product, design, data, and business functions, and hundreds of projects that require alignment across compliance, legal, partnerships, customer support, finance, and leadership. AI Ops builds the systems that keep that organization moving, helping teams move quickly without losing shared context. In this role, you'll own Mercury's internal knowledge infrastructure: the systems and standards that make company information accurate, discoverable, and useful. You'll build and maintain a trusted context layer—a structured, living record of what teams own, are building, and know—and ensure it stays current automatically. That context layer powers leadership reporting, planning, operational reviews, and the internal AI agents employees use every day. You'll define how information is organized, validated, and maintained...

Data Science & AnalyticsFull-time
Jul 22Apply

Senior Product Manager - Activation

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

!Mercury Logo.png?1769559152) Current openings at Mercury Create a Job Alert Level-up your career by having opportunities at Mercury sent directly to your inbox. Create alert Search Department Select... Office Select... 58 jobs Business Banking and Risk Operations Job Knowledge & Enablement Lead San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States KYC Investigator - Ongoing Due Diligence San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Payment Operations Lead San Francisco, CA, New York, NY, Portland, OR, or Remote within United States Payroll Operations Specialist San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Senior KYC Investigator - Ongoing Due Diligence San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Business Compliance Job Senior Compliance Risk Manager - Prudential San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Business Creative Job Executive Producer - Brand Creative San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United...

Product Management & DesignFull-time
Jul 21Apply

Payroll Operations Specialist

Mercury·★ 4.5 Verified ATS
Mercury
3+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<h3<strongAbout the Role &amp; Team</strong</h3 <pThe Payroll Operations Specialist supports the administrative and compliance foundation that enables customers to operate across state jurisdictions. You'll manage payroll tax registrations, agency accounts, foreign qualifications, tax correspondence, unemployment claims, and other compliance-related services while partnering closely with Payroll Operations, Customer Support, Implementation, Benefits, external vendors, and state agencies to deliver an exceptional customer experience.</p <h3<strongWhat You'll Do</strong</h3 <ul <liRegister employers with state and local payroll tax agencies and manage agency accounts, credentials, and ongoing maintenance.</li <liResearch state compliance requirements and coordinate directly with government agencies to resolve registration and account issues.</li <liProcess and maintain foreign qualifications, including filings, renewals, withdrawals, and vendor coordination.</li <liReview and route tax notices, respond to unemployment claims, and manage other compliance-related administrative requests.</li <liCoordinate additional client services, including California Statement of Information filings, agency payment research, and check processing.</li <liMaintain accurate documentation, update internal systems, and identify opportunities to improve operational processes through automation and scalable workflows.</li </ul <h3<strongWhat We're Looking For</strong</h3 <ul <liStrong organizational skills with exceptional attention to detail.</li <liAbility to manage multiple priorities in a...

Human Resources & PeopleFull-time
Jul 21Apply

Senior Customer Support Quality Analyst

Mercury·★ 4.5 Verified ATS
Mercury
4+ YrsNot disclosedDublin, Ireland; San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs Senior Customer Support Quality Analyst Dublin, Ireland; San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply Mercury is evolving how we think about Quality — moving from a primarily scorecard-based model toward an insights-driven, coaching-focused approach that helps teams learn, improve, and scale responsibly. We're looking for a Senior Quality Analyst to join us during this evolution. This role sits at the intersection of quality expertise, AI-assisted analysis, and cross-functional partnership—supporting compliance and integrity work while helping us leverage AI to better understand customer interactions at scale and translate those insights into meaningful improvements. Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. On the job, you will: Drive quality consistency and operational integrity:Review customer interactions to assess compliance, risk, and quality standards, applying strong judgment in ambiguous or edge-case scenarios. Lead and contribute to calibration efforts that strengthen fairness, alignment, and consistency across quality evaluations. Deliver behavior-based quality insights: Provide thoughtful, actionable feedback on customer interactions,...

Customer Support & SuccessFull-time
Jul 20Apply

Senior Software Engineer - Banking Integration Platform

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs Senior Software Engineer - Banking Integration Platform San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply When the Space Shuttle approached the International Space Station, two vehicles built by different teams, in different countries, with fundamentally different engineering philosophies and systems, had to connect perfectly. The Rendezvous, Proximity Operations, and Docking (RPOD) subsystems were engineered to handle complex mismatches such as different power systems, communication protocols, and technical architectures. Get it wrong, and you have a very expensive and potentially catastrophic problem in low Earth orbit. Mercury announced on December 19, 2025 that we submitted an application to the OCC for a national bank charter and applied for FDIC deposit insurance. On April 27, 2026, Mercury announced conditional approval. In other words, Mercury has the universe’s cosmic blessing to build a bank, and we are full speed ahead. As part of this work, we will be connecting our modern, product-focused engineering systems to enterprise core banking systems and payment networks built in a different era, with different assumptions and...

Finance & AccountingFull-time
Jul 17Apply

Senior Software Engineer - Frontend Developer Experience

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pAs long as there have been buildings, there has been scaffolding. In the caves of Lascaux, sockets in the cave wall were used to build scaffolds, allowing its Paleolithic inhabitants to craft their majestic cave-paintings, which survive to the modern day. From that time onward, every edifice has had its scaffold— from the bamboo poles that held the craftsmen of the Great Wall of China, to the steel trusses that held aloft the ironworkers who raised the Empire State Building.</p <pMercury is growing rapidly. As our product expands, we’re evolving the frontend foundations that support it. We have strong scaffolding in place today, but the expansion, renovation, and exploration that come next will require us to strengthen and refine it. We’re looking for an engineer to help build the battens and transoms that lift frontend work at Mercury. To put it differently, our job is to make our engineers as excited about the frontend as our customers are about our product.</p <p<strongAs part of this role, you will:</strong</p <ul <liStrengthen the frontend foundations every Mercury engineer builds on. Evolve our...

Engineering - Software & QAFull-time
Jul 15Apply

Staff Design Operations Program Manager

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs Staff Design Operations Program Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply A race is won by the driver, but it's decided in the pit lane: the crew that changes four tires in under two seconds so the driver never has to think about anything but the road ahead. Design Ops plays that role for Mercury's 40+ person design team, building the systems, tools, process, and rituals that let designers focus entirely on the work, not the mechanics behind it. We're looking for a Staff Design Operations Program Manager to serve as that pit crew as we build radically different banking. You'll define where Design Ops needs to go and why, build the systems and judgment that let the design org compound its quality and velocity as it grows, and represent that point of view with design leadership, cross-functional partners, and outside the company. This role owns strategy and execution. Design Ops is a team of one today, so you'll set direction and run the work yourself,...

Operations & Supply ChainFull-time
Jul 14Apply

Organic Search Marketer - SEO/AEO

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pFor decades, online search followed a simple exchange: customers typed keywords, engines returned links, and brands competed for clicks. AI search has changed that. What was once a way to locate information has become a way to interpret it — founders no longer just search for links, they ask complex questions, compare options, and rely on AI systems to synthesize answers they can act on. For Mercury, that shift is an opportunity: to shape how our expertise shows up across search and answer engines.</p <pMercury’s Organic Search team is hiring an Organic Search Marketer (SEO/AEO) to help define how Mercury shows up across search engines, answer engines, and AI-native discovery — for founders and entrepreneurs building companies, navigating complexity, and looking for trusted guidance in the moments that matter.</p <pIn this role, you’ll identify high-impact opportunities, develop SEO and AEO strategies that drive traffic and AI visibility for Mercury products (like Mercury's Business Credit Cards), experiment with new workflows and formats, and help turn Mercury’s expertise into content that is discoverable, authoritative, and genuinely useful. We’re looking for someone with...

Sales & Business DevFull-time
Jul 13Apply

Senior Strategic Partnerships Manager - Enterprise

Mercury·★ 4.5 Verified ATS
Mercury
10+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<h3About Strategic Partnerships at Mercury:</h3 <pThe Strategic Partnerships team drives customer growth, product expansion, and strategic advantage through high-impact partner relationships. We build and manage partnerships across the startup ecosystem: accounting firms, VCs, investors, ecommerce partners, incorporators, platforms, and financial institutions. We work cross-functionally with Product, GTM, Finance, Legal, Risk, and Operations to unlock new distribution channels, expand product capabilities, and strengthen Mercury's position as the leading financial platform for ambitious companies.</p <h3About the Role:</h3 <pThis is a ground-floor opportunity to build something that doesn't exist yet at Mercury.</p <pOur team is growing fast and we've built most of our partnerships business bottom-up through accounting firms, VCs, accelerators, and incorporators. That motion works. But the next chapter is different: large-scale platform deals, embedded finance arrangements, and distribution partnerships that put Mercury in front of thousands of businesses through a single signed agreement.</p <pThis is a pure hunter role. You'll own Mercury's most ambitious enterprise and platform targets and be measured on deals that create real distribution leverage. The best ones will embed Mercury as the financial layer inside platforms, tools,...

Sales & Business DevFull-time
Jul 10Apply

Strategic Partnerships Manager - AI/API

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within United States

<pMercury is looking for a technically-fluent partnerships leader to own our presence in the AI and developer ecosystem. This isn't a traditional BD role and it's not a Developer Relationships role either, it lives at the intersection of both. You'll use a technical background to build credibility with developers and AI platform teams, then translate that credibility into deep, strategic partnerships that bring Mercury's financial infrastructure into the tools and workflows where the next generation of founders actually operate.</p <pThis is a Hunter role: identifying which AI companies, developer tools, and related AI ecosystem players Mercury should be embedded in, and then going out and making it happen. The best partnerships you close will feel less like vendor deals and more like co-building something new.What You'll Do:</p <p<strongHunt and close new partnerships</strong</p <ul <liProactively identify, target, and close high-leverage partnerships across the AI and developer ecosystem: AI coding assistants, agent frameworks, MCP-native tooling, and developer communities</li <liOwn the full partnership lifecycle: from sourcing and outreach through negotiation, integration scoping, and activation</li <liBuild Mercury's presence in developer communities, attending and speaking...

Data Science & AnalyticsFull-time
Jul 10Apply

Content Marketer

Mercury·★ 4.5 Verified ATS
Mercury
5+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs Content Marketer San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply In the early 1900s, advertising pioneer Helen Lansdowne Resor helped popularize a new idea: people are more likely to pay attention to something that genuinely interests them than something that simply asks for their attention. Decades later, the channels may have changed, but the principle hasn’t, and we’re looking for someone who wants to apply that principle creatively. Mercury’s Stories team is hiring a Content Marketer to help create, distribute, and amplify exceptional content for founders and entrepreneurs — people building companies, navigating uncertainty, and trying to make better decisions every day. In this role, you’ll contribute ideas, develop distribution strategies, experiment with new formats, and help us get more value from the work we already produce. We’re looking for someone with strong creative instincts; a deep understanding of how content moves online; a love for making educational content dynamic, magnetic, and experiential; and a genuine curiosity about founders, startups, and business building. If this sounds like you......

Sales & Business DevFull-time
Jul 10Apply

Staff Visual Designer - Design Systems

Mercury·★ 4.5 Verified ATS
Mercury
10+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pIn 1954, architect Eero Saarinen designed a radically modern bank branch for Irwin Union in Columbus, Indiana. With glass walls, no private offices, and a floor plan that invited openness, it embodied a new kind of transparency in finance. The building was surrounded by trees, furnished by Herman Miller, and featured rustic brick flooring. Today, that space is a conference center, and that spirit of design-forward thinking in banking feels all but extinct.</p <pMercury believes that level of care and craft in design has been lost in modern finance and we’re building a brand that brings it back. We're a financial technology company building products that feel extraordinary to use. We help people and businesses accomplish more with their money by turning banking\ from a frustration into a catalyst for their ambitions.</p <pOur Design Systems team sets the visual foundation that every product designer, every UI surface, and every expressive product moment builds on, from the foundations like type and color, to highly expressive brand-in-product moments that make Mercury feel considered.</p <pWe’re looking for a Staff Visual Designer to raise...

Engineering - Software & QAFull-time
Jul 7Apply

Customer Support Systems & Analytics Architect

Mercury·★ 4.5 Verified ATS
Mercury
5-8 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<pWe’re looking for a Customer Support Systems &amp; Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership.</p <pIn this role, you will be responsible for how we capture, structure, and connect data across our CS systems - including Zendesk and our AI Agent - to drive informed decision-making across the team. You will ensure our systems are configured in a way that produces reliable, high-quality data, and you will translate that data into actionable insights for CS leadership and stakeholders. You’ll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale. Your work will be foundational to how the CS organisation measures performance, identifies opportunities, and drives decision-making.</p <h3Key Responsibilities</h3 <ul <liUnified reporting and analytics: Actively build and maintain...

Engineering - Software & QAFull-time
Jul 7Apply

Financial Crimes Compliance Modeling & Analytics Manager

Mercury·★ 4.5 Verified ATS
Mercury
8+ YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

.png?1769559152) Back to jobs Financial Crimes Compliance Modeling & Analytics Manager San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States Apply Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners' financial lives. The challenge is to do so while ensuring we protect Mercury, customers, and the broader financial ecosystem from bad actors and harmful, illegal, or unauthorized activities. Mercury builds banking for ambitious entrepreneurs. While we’re not a bank ourselves, our work sits within the broader U.S. financial system — and with that comes a responsibility to help keep it safe. That means building thoughtful systems and processes that root out bad actors, prevent abuse, and protect access for the founders and companies we’re here to serve. The BSA/AML & Sanctions compliance team serves as the oversight function for Mercury's overall AML & Sanctions program. As Financial Crimes Compliance Modeling & Analytics Manager, you'll help drive enhancements to Mercury's financial crimes compliance (FCC) detection and screening...

Finance & AccountingFull-time
Jul 7Apply

Senior Frontend Engineer - Design Systems

Mercury·★ 4.5 Verified ATS
Mercury
0-2 YrsNot disclosedSan Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

<p"We may say most aptly that the Analytical Engine weaves algebraic patterns just as the Jacquard loom weaves flowers and leaves."</p <p— Ada Lovelace, 1843</p <pWhat Lovelace saw in the loom was the pattern — flowers and leaves, repeated faithfully, each one begun by a hand that chose it. Mercury is built from patterns too. Every component, every interaction our customers come to trust, starts with someone deciding how it should go, and making it good enough to be used again and again. Tending those patterns, and giving everyone at Mercury the means to weave with them, is the work of our Design System team, and the north star of this role.</p <pAs a Senior Frontend Engineer on the Design Systems team, you will build and care for those patterns: the components and foundations that everything else at Mercury is built on. Done well, a single decision here makes every product team faster.</p <pThe ground under that work is shifting, though. Software is being built in new ways, and AI is increasingly part of how design systems are made and...

Engineering - Software & QAFull-time
Jul 6Apply

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